goDonate Limited Internet Privacy Policy
May 2020
This website is operated by goDonate Limited (“goDonate’, ‘we’ or ‘us’).
This privacy policy applies to goDonate’s collection and use of your personal data in connection with our marketing and the provision of our products and services. Examples include use of our websites, email marketing, targeted advertising, and contacting you using direct mail or by telephone.
We respect the privacy of users of our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This privacy policy contains important information about how we use your personal information. If you just want to know about how we use cookies please click here
What information do we collect?
At times we may request that you voluntarily supply us with personal information. Generally this information is requested when you want us to provide you with information. We then use your personal information in a professional capacity.
This personal information is provided by you, either by using the website (including allowing us to use cookies), or completing and submitting forms, or otherwise interacting with us (for instance at events and conferences).
The data we collect in these instances is limited to your contact information (name, address, email address etc.), information about your organisation (like your job title and sector) and information about your professional interests (like the topics you may want to hear about). We may also gather the following information about you when you use this website:
Telephone number
IP address (a unique identifier for your computer or other device)
Mobile device ID
Information provided by you in relation to submitting a job application to us (this may include sensitive personal information e.g. ethnic origin)
We may also collect data about you from third parties and information about your from publicly-available sources, like LinkedIn or your organisation’s website.
As is typical for businesses that market their products and services to other organisations, we use the information we collect to contact you with communications containing information we deem to be relevant and interesting to you. We have a legitimate interest in doing this, which we explain in this policy.
We may use your personal information in the following ways:
Information requests: We send you information you request about us.
Marketing communications: We may contact you with marketing information we believe is relevant to you, and that you may therefore be interested in receiving. This may include promotions, news about goDonate, information about the marketing, advertising and digital industries, event invitations, new products and services. We may send these communications via email or post, call your organisation or show you advertisements on our website and others.
Clients: If you’re a goDonate client, we may use your personal data to provide services you request and in connection with payments.
Improving goDonate’s products and services: We use aggregated and personal data about you and your use of our website, our email marketing and our advertising. We do this using a variety of data sources— web analytics data, email data, and data about how you interact with goDonate.
Our legal basis for processing
Where we use your personal information, we are required by law to state a ‘legal basis for processing’, i.e. to tell you on what grounds we are allowed to use your information.
We process your personal data on a variety of legal bases depending on the use. goDonate has a legitimate commercial interest in sending and showing you marketing communications and using your data to improve how we operate our business and how we develop products and services for you.
We may process your personal data for the purposes of our legitimate interests, provided that these uses aren’t outweighed by your rights or interests. For any uses we justify based on legitimate interest, you have the right to opt out of such processing by contacting us.
Where legitimate interest applies for the following purposes, we have conducted a legitimate interest assessment to ensure that such processing isn’t overridden by your rights or interests. We employ safeguards, such a formal data governance programme and robust security measures, to protect your privacy.
To provide you with information that you have requested e.g. a newsletter, bulletins: Consent – we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time.
To provide you with better ways of accessing information from this website: Consent – we only use your personal information for this purpose if you have consented for us to do so. You can withdraw your consent at any time.
To process and consider your job application: Legitimate interest – we use your personal information to assess your job application, and to keep you updated throughout the application process.
Improving goDonate products and services: Legitimate interest – as stated above, we use aggregated and personal data about you to inform how we improve our existing products and services and create new ones. These activities are necessary to fulfil our interest in creating better products and services for you to use and for the markets we serve.
Sending or showing you direct marketing: Legitimate interest – we use your data to send you marketing communications about our products and services, and other information we have identified that is likely to be interesting to you based on the data we hold about you. We do this in a professional capacity. We may send these communications via email, telephone or post, or by serving you advertisements on our website and others. As for most companies, the ability to market our products and services is necessary for our commercial interests.
Do we pass your information to third parties?
We may send your personal information to affiliates and third parties to help us process your personal information for the purposes set out in this policy.
We may disclose your personal information if we or any of our assets are the subject of a sale or similar corporate transaction. We will ensure that the third parties who receive your personal information are required to keep it confidential.
We may disclose personal information to third parties when we reasonably believe we are required by law, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud.
Cookies
We may use information obtained from cookies or similar technology. Please see our cookie policy for more information.
Third Party Websites
Occasionally our website may link to third party sites which we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third party websites and we are not responsible for third party websites.
How do we protect your information?
When you give your details to goDonate you do so at your own discretion.
We take appropriate measures to ensure that your personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.
Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 2018 and the General Data Protection Regulations.
External links
Although this website aims to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social media platforms
Communication, engagement and actions taken through external social media platforms that goDonate participates on are customised to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. goDonate will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened links in social media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls.
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Under 13-year olds
This website is not intended or designed to attract children under the age of 13. We do not knowingly collect personal information from or about any person under the age of 13. If you are under 13 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.
Your rights
You are entitled to ask:
- for a copy of the personal information we hold about you, and details about how we are processing your personal information;
- to have any inaccuracies in your personal information corrected;
- if we are processing your personal information by automated means and on the basis of your consent (see “How do we use it?”, above), for us to provide your personal information to you in a structured, commonly-used and machine-readable format. You can also ask us to provide your personal information directly to a third party in this format, and, if technically feasible, we will do so; and
- to have your personal information erased, or for our use of it to be restricted (for example, if your preferences change, or if you don’t want us to send you the information you have requested).
Please contact us using the details set out below if you would like to exercise any of these rights.
You also have the right to make a complaint to the supervisory authority if you’re not happy with how we’ve handled your personal information. In the UK, the supervisory authority is the Information Commissioner’s Office (http://www.ico.org.uk).
How to contact us
If you wish to exercise any of your rights in relation to your personal information or if you have any queries about how we use your personal information, please let us know by contacting us at goDonate, 36 Great Pulteney Street, London, W1F 9NS, or by email: hello@godonate.digital.
Changes to this privacy policy
We review this privacy policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws.
We reserve the right, at our discretion, to revise this privacy policy at any time. The updated privacy policy will be posted on our website. You are encouraged to review this privacy policy from time to time.
Chief Privacy Officer
You can contact our data protection officer by email at hello@godonate.digital.